Privacy Policy

1. Scope

This Privacy Policy describes how High Technologies LLC, doing business as Hiak ("Hiak," "we," "us," or "our"), handles information when you visit hiak.io, contact us, use an account or interactive feature, or receive communications from us.

2. Information we collect

• Information you provide: your name, email address, company, phone number, project details, messages, and other information you choose to submit.
• Account information: identifiers, profile details, and authentication information supplied by you or an identity provider when account features are enabled.
• Usage information: IP address, browser and device information, pages viewed, referral information, approximate location, timestamps, and interactions with the website.
• Communications: records of inquiries, support requests, SMS consent, opt-out status, and related correspondence.

3. How we use information

We use information to operate, secure, maintain, and improve the website; respond to inquiries; provide and support services; authenticate users; understand website performance; prevent fraud and abuse; comply with legal obligations; and send communications requested or authorized by recipients.

4. SMS and mobile information

We use mobile numbers and SMS consent records to deliver low-volume transactional alerts to designated recipients, honor opt-out requests, provide support, prevent abuse, and satisfy carrier or legal requirements. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

We do not sell mobile information. We do not share mobile numbers, SMS consent, or opt-in data with third parties for their own marketing or promotional purposes. We may disclose this information to messaging providers, telecommunications carriers, and other service providers solely as needed to deliver and support the SMS program, or when required by law.

5. Analytics, cookies, and similar technologies

We and our service providers may use cookies, local storage, pixels, logs, and similar technologies to operate account features, remember preferences, measure traffic, understand interactions, and protect the website. Browser settings may allow you to limit cookies, but doing so can affect website functionality.

6. How we disclose information

We may disclose information to vendors that host, secure, analyze, authenticate, or support the website and our communications; to professional advisers; during a merger, financing, acquisition, or transfer of business assets; to protect rights, safety, and security; or when required by law. We do not sell personal information for money.

7. Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and consent records, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

8. Your choices and rights

You may unsubscribe from optional communications, reply STOP to SMS messages, or contact us to request access, correction, or deletion of personal information. Depending on where you live, applicable law may provide additional rights. We may need to verify your identity and may retain information where permitted or required by law.

9. Children's privacy

The website is intended for business and general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. External services and international processing

The website may connect to third-party services or links with their own privacy practices. Information may be processed in the United States or other locations where we or our providers operate, subject to applicable safeguards and law.

11. Changes and contact

We may update this policy by posting a revised version with a new effective date. Questions or privacy requests may be sent to inquiries@hiak.io or High Technologies LLC, 22895 E Thornton Rd., Queen Creek, AZ 85142.