Terms and Conditions

1. Agreement to these terms

These Terms and Conditions ("Terms") govern your access to hiak.io and any related websites, forms, communications, and services provided by High Technologies LLC, doing business as Hiak ("Hiak," "we," "us," or "our"). By using the website, you agree to these Terms. If you do not agree, do not use the website.

2. Website information and professional services

The website provides general information about Hiak and our technology consulting services. Website content is not a binding offer, professional guarantee, or substitute for a written services agreement. Consulting engagements are governed by the separate agreement signed for that work. If a services agreement conflicts with these Terms, the services agreement controls for that engagement.

3. Acceptable use

You may use the website only for lawful purposes. You may not attempt to gain unauthorized access, disrupt or overload the website, introduce malicious code, scrape the website in a manner that harms its operation, impersonate another person, or use the website to violate another party's rights.

4. Information you submit

You are responsible for information you submit through our contact forms, account features, or other interactive tools. Do not submit confidential, regulated, or sensitive information unless Hiak has agreed in writing to receive it securely. You grant Hiak permission to use submitted information to respond to your request, operate the website, and provide requested services.

5. Automated and AI-assisted features

Some website features may use automation or artificial intelligence. Responses may be incomplete, inaccurate, or unavailable and should not be treated as legal, financial, medical, security, or other professional advice. You remain responsible for evaluating information before relying on it.

6. SMS notification terms

Hiak may send low-volume, recurring transactional SMS alerts to designated business staff who have explicitly opted in. These alerts notify recipients of website inquiries or related operational events. Message frequency varies. Message and data rates may apply. Consent to SMS is optional and is not a condition of purchasing goods or services.

Reply STOP to opt out. Reply HELP for assistance, email inquiries@hiak.io, or call (619) 371-6300. Carriers are not liable for delayed or undelivered messages. Hiak may change or discontinue the SMS program at any time.

7. Intellectual property

The website, branding, text, graphics, software, and other content are owned by Hiak or our licensors and are protected by applicable intellectual-property laws. These Terms do not transfer ownership. You may view and use the website for its intended purpose but may not reproduce, modify, distribute, or commercially exploit its content without permission.

8. Third-party services and links

The website may use or link to third-party services. Hiak does not control and is not responsible for third-party content, availability, security, or privacy practices. Your use of those services may be governed by separate terms.

9. Disclaimers and limitation of liability

The website is provided "as is" and "as available." To the extent permitted by law, Hiak disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. To the extent permitted by law, Hiak will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website.

10. Governing law and changes

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. We may update these Terms by posting a revised version with a new effective date. Continued use after an update means you accept the revised Terms.

11. Contact us

Questions about these Terms may be sent to inquiries@hiak.io or High Technologies LLC, 22895 E Thornton Rd., Queen Creek, AZ 85142.